Please reach us at info@mysweetnouveau.com if you cannot find an answer to your question.
Our caramels and chocolates are shipped Monday - Wednesday ONLY. Please allow up to 24-48 hours for your items to be shipped. Our cookies, brownies and other baked goods are made fresh to order, please allow additional processing time before shipping. If baked goods are ordered with other items; all items will be shipped at the same time. Once items are shipped, you will receive an email confirmation with a tracking number.
Due to the nature of our products, unfortunately we are unable to accept returns. However, if you are unsatisfied with your product in any way, we are happy to work with you to correct it.
We ship our products all across the U.S.
We DO NOT offer any gluten free or vegan products at this time, but we are looking to offer them in the future. PLEASE NOTE: All our products are produced in a shared commercial kitchen that uses shared equipment that may come in contact with wheat, gluten, nuts, eggs, dairy and tree nuts. If you have severe allergies or celiac disease to any of the previous listed ingredients, we ask that you please refrain from purchasing and consuming our products.
We produce our products in a shared commercial kitchen facility in Hammond, Indiana. We sell our products online and at various markets/shows and farmer's markets throughout the Chicagoland area. Please click the link below to see our 2024 market schedule and local stores/boutiques that carry our products.
Click for our Current Schedule
Sweet Nouveau
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Need your caramel fix during the summer months? Click the link below for our current market schedule or to find a location near you.
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